Always a friendly staff member availible to lend a hand. The sales floor is always clean and organized., and all animals are well cared for. I love the wide variety of items that can be found for many different animals and invertebrates. They have things for your scale baby's and feather babies as well as your fur babies of all sizes. The bird room can be a bit noisy as big birds can be, but I like the fact that they care enough to put the birds in their own room, keeping them from the loud barks of visiting dog customers and hands of young children. For scale baby parents they do sell a wide variety of fresh and frozen feeders and bugs, always top quality!

First time in the Dover store. It’s huge and the staff is very friendly! We are picking our new puppy Valor tomorrow and they helped us pick out the perfect harness as leash for him. We can’t wait to go back. Thanks again guys!

Great place and worth the trip from Saco, Maine. Tried the pool with our dog but she was to scared of the water , but I think it’s a great idea hopefully we will be able to try again! The store is well stocked with everything and anything a pet owner could want or need! The doggie bakery is awesome and the cookie was eaten on the way home and our dog Loved it

Today was my boy’s first time at the groomer, started with getting a nail trim. The girls who took him in were great with him. He was very comfortable with them and had no issues. We were more nervous than he was!! It turned out to be a really good experience.

great store picked up a tree frog for my girlfriend ive owned many reptiles in my days, not so experienced with frogs, the worker was very informative and was ready for any question he was even an owner of frogs himself